At Uchic Shoe Finds, we are committed to delivering your carefully selected footwear with efficiency and care. Our team processes orders with precision, ensuring that every pair—whether designed for performance, comfort, or style—reaches you in pristine condition. From the moment you place your order to its arrival at your doorstep, we prioritize transparency and reliability to enhance your shopping experience.
Our logistics network is optimized to handle a diverse range of footwear, ensuring timely dispatch regardless of the category you choose. We partner with trusted carriers to guarantee secure and efficient delivery, so you can step into your new shoes with confidence.
Orders are typically processed within 1-2 business days after payment confirmation. Once dispatched, delivery times vary based on your location and the shipping method selected. Domestic shipments generally arrive within 5-7 business days, while international deliveries may take longer due to customs processing.
Please note that unforeseen circumstances such as weather disruptions or carrier delays may occasionally extend these estimates. Rest assured, we monitor all shipments closely and will keep you informed of any significant updates.
We offer the following shipping options:
Shipping fees are automatically calculated at checkout based on your order total and destination. Promotional periods may occasionally include waived shipping fees—check our homepage for current offers.
We currently ship to most countries worldwide, including the United States, Canada, the UK, and members of the European Union. However, certain remote locations or regions with shipping restrictions may not be eligible for delivery.
During checkout, our system will automatically verify whether we can deliver to your address. If your region is unsupported, you’ll be notified immediately with alternative suggestions, such as using a package forwarding service.
Once your order ships, you’ll receive a confirmation email containing a tracking number and a link to monitor your package’s progress. For convenience, you can also access this information by logging into your account on our website.
If you encounter any issues with tracking or notice unusual delays, our support team is ready to assist—simply reference your order number in your inquiry.
While we strive for seamless deliveries, occasional delays or lost packages may occur due to carrier errors or customs hold-ups. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact us at [email protected] with your order details.
We’ll initiate a trace investigation with the carrier and keep you updated throughout the process. If the package is confirmed lost, we’ll promptly arrange a replacement or refund at no additional cost.
International customers are responsible for any customs fees, taxes, or import duties levied by their local authorities. These charges vary by country and are determined by the value of your order and your region’s regulations.
We recommend checking with your local customs office before placing an order to avoid unexpected costs. Unfortunately, we cannot reimburse these fees or adjust declared package values, as this violates international shipping laws.
